tawlat
Hostess Workstation

Hostess WorkstationYour front door, managed entirely on a single screen.

A tablet on the podium brings your whole floor to life on one intuitive dashboard. View tonight's reservations, manage the walk-in waitlist, and monitor live table statuses side-by-side.

Reservations liveWalk-in waitlistFloor at a glance
Hostess · service tonightFriday · 8:14 PM
Tonight's reservations5
  • 8:00PM
    Khalid Nimer
    2 guests
    Seated · T2
  • 8:30PM
    Layla Al-Hamad
    4 guests
    Confirmed
  • 8:45PM
    Salma Haddad
    6 guests
    Reminder sent
  • 9:00PM
    Omar Qudah
    2 guests
    Booked
  • 9:15PM
    Rana Naser
    3 guests
    Booked
Waitlist3
  • 3
    Sami Issa
    12m
    Notified
  • 2
    Reema Adel
    7m
    Waiting
  • 5
    Faris Aql
    3m
    Waiting
+ add a walk-in
Floor · liveLive
T1
T2
T3
T4
T5
T6
T7
T8
T9
Open
Seated
Clearing
Held
Next up · Layla · 8:30Seat
Tawlat hostess screen on the podium iPad

Three rails · one board

Three rails. One board. No paper.

The hostess board is built around the three streams that arrive at the front door, booked, waiting, walking in. Each rail gets its own column, and the floor sits on the right so seating is one tap away.

Rail 1

Reservations

Today's bookings, ordered by arrival time. Statuses move forward as guests confirm, arrive, sit, finish, no manual ticking, no paper book.

  • Booked → Reminder sent → Confirmed → Seated → Done
  • Reminders auto-send the day before, status flips on reply
  • No-show toggle preserved in the customer's history
Rail 2

Waitlist

The walk-in queue with a live wait timer per party. Tap to notify when the table is ready, the guest sees an SMS or hears their name called, the timer stops.

  • Per-party wait-time clock, visible at a glance
  • Notify with one tap, timer stops, status flips
  • Move a waitlist party to a reservation slot in seconds
Rail 3

Floor

Every table, colour-coded by status. Open / seated / clearing / held. Tap a table to seat the next party, walk-in, waitlist, or reservation, without leaving the board.

  • Live status from the cashier and waiter terminals, no double entry
  • Auto-clearing buffer keeps the rotation honest
  • Held tables stay reserved until the booking arrives

See it in motion

An entire service, on one screen.

From the moment the first booking arrives to the last guest leaving, every reservation, every walk-in, every table flip lands on this board. Watch a real service in fast-forward.

Who's at the door

Recognise the regular before they finish saying their name.

Every reservation row links to the customer's history, visits, no-shows, last cover, dietary notes, birthdays, allergens. The hostess sees it the moment she taps the row; the waiter sees it the moment the table is seated.

  • Every visit, on tap

    Visit count, last cover total, average spend, the whole history in one card.

  • No-show truth

    No-shows are written into the customer record automatically, the hostess sees a number, not a guess.

  • Notes & tags

    Birthdays, allergens, table preferences, set on any record, follow the guest forever.

8:30PM
Layla Al-Hamad
4 guests · Confirmed
Tap →
L

Layla Al-Hamad

27 visits0 no-shows
VIP
Last visit12 days ago · 4 covers · 78.50 JOD
Tags
RegularBirthday this monthGF
Notes

Quiet table preferred · birthday March 14 · gluten-free for the kids

Auto-loaded with reservationSeat at T5

Run the front of house on one screen

Put the hostess workstation at the door.

Bundled with Dine-in. One iPad on a stand, one short setup, every reservation and walk-in in the same place, by tonight's service.