Sit-down coffee shop · light delivery · MENA-built
tawlat is the café operating system: tab-friendly waiter terminal, barista-style kitchen display, fast cashier, bilingual QR menu, loyalty for regulars, and honest reports. Designed for the rhythm of an Arabic coffee shop — morning rush, afternoon study, evening crowd, late close.
Why cafés pick tawlat
Generic restaurant POS treats cafés like small full-service kitchens. tawlat treats your café like the multi-channel, regulars-driven, fast-flip business it is, every screen pulls from one live tab, every regular gets recognised, every receipt prints clean and bilingual.
Open a tab in two taps, fire to the bar, settle in three. Designed for short tickets and high turnover, not a 90-minute fine-dining service.
Loyalty stamps, comeback vouchers and house accounts come built in (or as opt-in addons), your repeat customers stop being anonymous.
EN/AR on every screen, every receipt, every QR menu, set once at the level you want, mirrored automatically across all surfaces.
Daily, weekly and per-shift reports lay out covers, top items, peak hours and tax, what you need to run the café, not a 200-row export.
The screens you'll actually use
Cafés don't need ten interfaces. You need a tablet at the bar, a screen at the pass, a register at the front, and a QR menu on every table. tawlat ships exactly those four, and they all read from the same live data.
The tablet your floor staff carries. Open tabs, fire drinks to the bar, ring the customer, split the bill, send to cashier, all in two-tap motions. Works on any modern Android tablet.
The KDS screen at the pass. Cooks (and baristas) see what to make the second the order is fired, mark each drink ready, and the waiter is pinged automatically. No paper tickets, no shouting.
The till screen. Cash, card, CliQ, or wallet, one screen, three taps to close. Bill split addon optional. Z-report on close. Lock screen when the cashier steps away.
100+ visual templates, scheduled items, multilingual, real-time publish, change the menu on your phone and the QR refreshes instantly. Customers can browse, order, or pay from their seat.
Your regulars are your business
A neighbourhood café lives or dies by its regulars. tawlat ships three CRM-grade tools, loyalty stamps, comeback vouchers, and house accounts, that turn first-time visitors into recognised regulars without any extra app, any extra hardware, or any extra friction.
A digital stamp card that lives in the customer's profile, "buy 9 coffees, get the 10th free" without a paper card to lose. (Coming soon.)
A QR on every receipt, customer scans, captures their name + phone, gets a percentage off the next visit. Activation, redemption, and value all measurable.
An open tab for an office, a freelancer, a regular, settle weekly or monthly, not per visit. Manager-gated, fully audited.
The small things that make a café run
Cafés live in the details, bilingual receipts that read right both ways, scheduled items that respect breakfast vs lunch, photo-rich menus that double as advertising, allergen tags the barista actually reads.
Every menu item has both names. Every receipt prints both. The customer's QR menu mirrors the language of their phone.
Hide the iced menu till 11:00. Pull the breakfast croissants at 13:00. Set it once, the system enforces it across every channel.
Upload a photo per item, set focal points, scale to QR / terminal / receipt automatically. Photos sell drinks the description never could.
Track milk, syrups, beans, pastries, recipes deduct on every sale, low-stock alerts before you run out at 10am Saturday.
Mark dairy, gluten, nut and other tags per item, the barista screen surfaces them in red so the request never reaches the cup.
Set a target for the morning shift, the afternoon, the evening. tawlat ticks toward it live and cheers when you hit it. Friendly competition built in.
Your numbers, every morning
Owners want to know the four numbers that matter: covers, top items, peak hour, and yesterday's tax bucket. tawlat lays them out clearly on the dashboard and emails a summary every morning to the addresses you choose.
Pricing tailored to cafés
tawlat is a simple monthly subscription for the whole restaurant, then you flip on only the addons you need. Cafés typically run with terminal + cashier + QR menu, and add Loyalty, Comeback Vouchers, or Pickups & Delivery as the business grows.
Most independent cafés start here. Walk-ins, tabs, bar tickets, and a QR menu on the table.
When the café has a regular crowd and a steady takeaway side. Loyalty + Comeback Vouchers + Pickups added on.
Free hands-on migration in 2 to 7 days · monthly with no contract or yearly for 15% off · local support in EN + AR.
See the full pricing pageComing from somewhere else?
Most cafés we onboard come from Foodics, a local ERP, or a paper-and-Excel hybrid. Our migration plan is built around a real Jordanian café switching this month, we move the menu, the customer list, and the open tabs in one short session.
Menu, modifiers, photos, customer list, moved in one short session. We handle the import, you sit beside us.
Open tabs and the day's sales transfer the night of the cutover, your floor doesn't lose a single ticket.
Your floor staff get a 90-minute onboarding session, bilingual, in your café, on your real menu.
Café FAQ
Pricing, hardware, payments, internet, multi-branch, training, answered straight, no marketing waffle. If your question isn't here, send us a note and we'll add it.
Yes, that's our core customer. tawlat is built around single-branch operators in Jordan and MENA, with no per-location markup or multi-branch surcharge. Most café customers run one café, one terminal, one barista display, one cashier and one QR menu.
Any modern Android tablet (10"+) for the waiter terminal and barista display, a Windows or Android computer/tablet for the cashier, and an ESC/POS thermal receipt printer. We recommend Sunmi or Epson printers; Star also works. We can ship a recommended bundle to Amman or guide you through buying locally.
Cash, credit/debit card (any terminal, we don't lock you into a processor), CliQ via QR, and a generic "Other / wallet" option for new methods. Jordanian VAT (inclusive or exclusive) is handled correctly, tax on the discounted subtotal per JO/GCC law.
No. The QR menu is a web link, they scan, the menu opens in their browser. They can browse, order, or just look. The QR pattern, language, and theme are all set in admin and refresh in real time.
Two addons cover the regular-rewards space. Loyalty Program (coming soon) handles digital stamp cards ("buy 9, get the 10th free"). Comeback Vouchers prints a QR on every receipt, customers scan, capture name + phone, redeem a percentage off next visit. Both are addons you flip on when you're ready, no extra hardware.
Yes, every receipt prints in both English and Arabic by default, with the customer-facing brand line in the language of the QR menu they used. You can also tune which lines print bilingual (header, items, totals) from admin.
A simple monthly subscription for the whole restaurant (not per workstation, terminal, or user), plus the addons you actually flip on (loyalty, comeback vouchers, pickups & delivery, etc.). Pricing is published on /pricing, no hidden fees, no long-term contract — monthly with no contract or yearly for 15% off, cancel anytime. Free hands-on migration in 2 to 7 days. Local support in EN + AR included.
Run your café on tawlat
Book a 30-minute demo with our Amman team. We'll walk through the four workstations, set up a starter menu in your café's branding, and answer the questions that aren't on this page.