Scheduled Orders Addon
Schedule your orders.
Take scheduled pickup and delivery orders from the order panel. Each one drops onto the KDS at prep time, so every dish is ready when it should be.
Online checkoutCall centerAuto-fires to kitchen
DeliveryPickup
Sending to kitchen · #4123 · Layla
Two ways in
Same scheduled order, two paths.
Customers self-book online at checkout. Or your call-center person takes a phone call and schedules it on the terminal. Both produce the same order, same kitchen ping, same on-time delivery.
Customer online
7:42 PM
Schedule your order
DeliveryPickup
Today7:30 PM
6:30 PM7:00 PM7:30 PM8:00 PM8:30 PM9:00 PM
Confirm slot
Scheduled order#4123Tomorrow · 1:30 PM
Call center
7:42 PM
Call center · Order #4123
Layla Al-Hamad+962 78 555 1212
DeliveryPickup
Tomorrow1:30 PM
12:00 PM12:30 PM1:00 PM1:30 PM2:00 PM2:30 PM
Confirm slot
Kitchen handoff
Each order reaches the kitchen at prep time.
Scheduled orders sit in a separate queue until their prep time. When the moment arrives, each one lands on the kitchen display with full details, no early prep, no late prep.
It's 1:00 PM, prep time has arrived
Scheduled queue
- 1:30 PMDeliveryDeparting
- 2:00 PMPickup
- 2:30 PMDelivery
- 3:00 PMPickup
Kitchen ping
Arrived on the kitchen screen1:30 PM
#4123DeliveryLayla Al-Hamad
- Margherita Pizza · 2
- Caesar Salad · 1
- Pasta Alfredo · 1
- Lemonade · 2
What turning it on changes
On-time orders. Steady kitchen.
+14
days in advance, accept delivery and pickup orders up to two weeks ahead
Both ways
channels supported, customers self-book online, or a waiter takes a phone call
Calmer
rush hours, orders spread across the day instead of hitting all at once
On time
every order, the customer chose a window, they get exactly that window
Plan ahead
Turn on Scheduled Orders.
One setup: scheduling windows, hours, delivery zones. Every future order finds its place on the kitchen display, automatically.