tawlat
Hostess Suite Addon

Reservations and walk-ins.

Reservations, waitlist, and walk-ins from one screen. Know who's coming, when they'll arrive, and what they like, your kitchen prepares ahead, your hostess seats with confidence.

ReservationsWaitlistVIP recognition
Tonight
6 · booked18 · covers
L
Layla Al-HamadVIP
4·8:00 PM
Arrives in14m
Visits
23
Lifetime
JD 1,840
Assigned
T4
  • Notes: Birthday dinner, surprise cake at 9 PM
  • Allergies: Tree nuts, shellfish
  • Prefers: Corner booth, quiet area
Floor preview
T1
T2
T3
T4
T5
T6
Assigned T4
Up next
  • 8:00 PMLayla Al-Hamad·4
  • 7:30 PMAhmad Khalid·2
  • 9:00 PMVIP Group·8

Before they sit

Everything about the guest, before they sit.

When the reservation comes in, the hostess sees the full picture, name, party, time, allergies, preferences, lifetime visits and spend, and any special notes. The kitchen prepares ahead. The seat is ready.

L
Layla Al-HamadVIP
4·8:00 PM·Friday, Apr 25
Visits
23
Lifetime
JD 1,840
Assigned
T4
  • Notes: Birthday dinner, surprise cake at 9 PM
  • Allergies: Tree nuts, shellfish
  • Prefers: Corner booth, quiet area

Floor view

Your floor, at a glance.

Every table colour-coded by status: open, reserved, occupied, finishing. Tap a table to see who's there, who's coming, what they're waiting on.

OpenReservedOccupiedFinishing
T1Open2 seats
T2Reserved2 seatsAhmad K.7:30
T3Occupied4 seatsSara M.
T4Reserved4 seatsLayla H.8:00
T5Occupied6 seatsOmar R.
T6Finishing2 seatsKhaled B.
T7Open4 seats
T8Reserved8 seatsVIP Group9:00
T9Occupied2 seatsNour S.
T10Open4 seats

Smart waitlist

A waitlist that isn't a guessing game.

Wait times come from your real turn data, not a vibe. When a table opens, one tap notifies the next guest by WhatsApp. They walk back in. The seat fills.

GuestPartyWaitStatus
  • Tariq M.
    +962 79 ***
    ×2~5 minNotified
  • Hana R.
    +962 78 ***
    ×4~12 minWaiting
  • Sami K.
    +962 77 ***
    ×6~20 minWaiting
  • Dina A.
    +962 79 ***
    ×2~8 minSeated

The impact on your floor

The impact on your floor.

+30%
more covers per night, smart waitlist fills gaps instead of empty tables
0
guesswork on wait times, real data from your own POS replaces gut feeling
−50%
no-shows. WhatsApp reminders + customer history cut them in half
$0
third-party fees, your reservations, your system, no commissions

Welcome them well

Turn on the Hostess Suite.

Add your tables, set your turn times, and start taking reservations. After that, walk-ins fill the gaps, reservations land on time, and the kitchen sees the night before it starts.